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F.A.Q.'s

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

1. How do I pay?

Right now we accept e-transfer and credit cards over the phone. 

2. Can my family or friends from out of Province register online?

Anyone in Canada can register online to become a Trees member. The process for membership is exactly the same as it is in-store.

3. Is your packaging discrete?

The outside of the package won't have any labels that would disclose the contents of the package or that it came from Trees other than our return address.

4. What is the difference between an Indica and a Sativa?

When indica strains are smoked/ingested they typically provide the user with a full-body, relaxing high. Sativa strains typically provide the user with an energizing, euphoric and inspiring high, generally followed by a period of increased appetite, especially for sugary foods. An easy way to differentiate the two is indica is sometimes referred to as "In-da-couch". 

5. What is a Hybrid strain?

Hybrid strains are typically bred from an indica strain and a sativa strain in an attempt to reap the benefits of both.
Hybrid strains are either sativa or indica dominant. Hybrids can provide users with a combination of both a body and head high.

6. What is a CBD? 

CBD is the second most prominent chemical compound in cannabis. Medicinal benefits include: anti-inflammatory properties, analgesic, anti-convulsant, stress relief. CBD is not psychoactive which makes it great for medical purposes. 

7. What makes a $15 gram better than an $8 gram?

We price our strains according to potency and overall quality of that specific yield. 

8. When I eat edibles, how much should I eat?

Our recommended dose is between 10-15 mg for first time users. Edibles take at least an hour to digest and take effect. Be patient and do not dose again until you’ve waited at least three hours from the first dose. It's always better to eat too little than too much. The high from edibles will last between 6-12 hours.

Please note: ingesting an edible on an empty stomach can have a stronger and sometimes negative effect on the user. It is always recommended to have eaten something within 15-30 minutes

9. Why does my anxiety gets worse when I smoke/ingest certain strains?

Sativa's can cause anxiety in people who suffer from anxiety. We suggest that people who have had negative effects with sativa's use hybrid or indica strains instead. 

10. How much is shipping?

Orders over $100 receive free Xpress shipping. Orders under $100, shipping is $15. If you are located in Victoria, we offer same day local delivery on all orders over $100